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REQUIREMENT

Is there a minimum to book?
Yes, only on weddings booked on Saturdays.
We have a minimum requirement of 2 people for each service you book with us.

For example: If you are a Bride who is looking to book Bridal hair and Bridal makeup services, you will need to book an additional of 2 hair services and 2 make up services. 

I just want to book Bridal hair and makeup. Is that an option?

Absolutely. However, if your wedding falls on Saturday. We will need to charge 35$ per Bridal service but we can be flexible, so please reach out!

TRIALS

Where do I go for the trials?

Typically the artist and hairstylist will go to your address request. You also have the option to come to us at our studio located in West Seattle, WA.

 

I want to reserve the date with your team without a trial. Can I do that?

Yes, Trials are not mandatory. Although we will want to plan to have 1.5 hrs with you on the day of the wedding. We can proceed with a contract without a trial.

Do I pay the trial fee before or after the trial date?

 Payment for the trial is separate from the contract. You can either pay online when scheduling or pay in person (preferred) with the options of:

Venmo app: jenice-lim
Apple pay: (650) 464-0610
Paypal: jenice.lim91@gmail.com
Cash

How far out can I schedule a trial? 

 Trials need to be made within 3 weeks of inquiry. Once your trial date is set, we will put a soft hold on your wedding date. If you plan to book months out, there will be no guarantee to have a hold on your wedding date. You will need to reach out to see if there is availability with our team. 


Do you have a waitlist?
Yes, we create a waitlist after we do a trial with the potential client. If the client fails to sign a contract after 24 hours, we will reach out to potential clients that has been interested with the same wedding date.

DEPOSIT & CONTRACTS

What’s next after the trial?

You will receive an email from us to get your feedback. If you decide to move forward, a contract will be made between the client and Jenice. There will be a 24 hour period to sign the contract once it has been sent to your email. If  the contract is not signed within 24 hours, your wedding date will no longer have a hold. 

 

What does the contract entail?

There is information that needs to be included with a signature from the client. 50% of your total quote will need to be made out to Jenice. The remainder of the 50% quote will need to made out 15 days before your wedding date.

 

What's next after the contract?

You will receive an email reminding you to pay the remainder of the quote 15 days before the wedding date. You will also receive a schedule if you have a large party along with a preparation sheet. It is important to have everyone in the party to read the preparation sheet. We have the right to refuse service to those that failed to read the preparation instructions. 

 

What form of payment do you accept?

We accept the Venmo app, Paypal, Apple pay or Cash

Venmo app: jenice-lim
Apple pay: (650) 464-0610
Paypal: jenice.lim91@gmail.com
Cash

 

I realized after I signed the contract, there are bridesmaids/attendees that no longer need hair/makeup services. Will I be able to change the remaining balance?

The contract is final. There can be no changes. We will accept add ons if time allows for it.

I need to change the start time but i've already signed the contract. What do I do?
The contract is final. You can email us to see what we can do to accomodate you but keep in mind our team has a busy schedule.

It has been over 15 days before my wedding to send the remaining balance. What will happen?
We understand that this happens. Its ideal to receive your deposit before 15 days so that we can create a schedule and discuss a set look. You will also receive a preparation sheet that the whole party needs to go over. If you fail to send your remaining balance the night before your wedding, we will believe our services are no longer needed. 

YOUR ARTIST AND STYLIST

Do I get to choose my artist and stylist?

Yes, depending on their availability. During our exchange of emails, Jenice will pair you with the artist that can best deliver the look you are looking for. Our artists and stylists have been in the industry for over 10 years with a versatile and strong skill set in either hair or makeup.

I'm not sure what I'm looking for. Can the Artist and Stylist suggest the look for my wedding day?

Absolutely, we want to make sure you look and feel your best. If you are unsure of the look you want, we recommend a trial. If you decide you don't want a trial, we will have a thorough consultation on the day of the wedding.